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Privacy Policy

Last updated: April 24, 2026

1. Introduction

AcadNet Engage ("we", "us", "our", or the "Platform") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive audience engagement platform.

Your Privacy Matters: We believe in transparency about our data practices. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your data.

2. Information We Collect

2.1 Information You Provide

When you register for an account or participate in sessions, we collect:

Data Type Purpose
Full Name Account identification and display in sessions
Email Address Account authentication, OTP delivery, notifications
Mobile Number Account verification and optional SMS notifications
Organization/Institution User profile and analytics
Department User profile and categorization
Role/Designation User profile and session analytics
City Geographic analytics and localization

2.2 Session and Activity Data

When you participate in or create sessions, we collect:

  • Poll responses and votes: Your selections in polls and surveys
  • Q&A submissions: Questions you ask during sessions
  • Word cloud entries: Words and phrases you submit
  • Quiz answers: Your responses and scores in quizzes
  • Ratings and assessments: Star ratings and feedback you provide
  • Timestamps: When you joined sessions and submitted responses

2.3 Automatically Collected Information

We automatically collect certain technical information:

  • IP Address: For security, fraud prevention, and approximate location
  • Browser Information: Browser type, version, and settings
  • Device Information: Device type, operating system
  • Session Identifiers: Cookies and session tokens for authentication
  • Usage Data: Pages visited, features used, and interaction patterns

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

  • Creating and managing your account
  • Authenticating your identity via OTP
  • Enabling participation in interactive sessions
  • Displaying results and analytics to session hosts
  • Generating reports and exports for session analysis

3.2 Communication

  • Sending OTP codes for authentication
  • Service-related notifications and updates
  • Responding to support inquiries
  • Important announcements about the Platform

3.3 Platform Improvement

  • Analyzing usage patterns to improve features
  • Identifying and fixing technical issues
  • Developing new features and services
  • Conducting research and analytics

3.4 Security and Compliance

  • Preventing fraud and unauthorized access
  • Detecting and responding to security incidents
  • Complying with legal obligations
  • Enforcing our Terms of Service

4. Information Sharing and Disclosure

4.1 With Session Hosts

When you participate in a session, the session host may have access to:

  • Your name and registration details
  • Your responses, votes, and submissions
  • Your participation timestamps
  • Aggregated analytics about your participation

Note: Session hosts can export participant data. By participating in a session, you acknowledge that your information may be viewed and exported by the session host.

4.2 With Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Email delivery services (for OTP and notifications)
  • Hosting and infrastructure services
  • Analytics and performance monitoring
  • Customer support tools

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information when required by law, such as:

  • Responding to court orders or legal processes
  • Complying with government requests
  • Protecting our rights, property, or safety
  • Investigating potential violations of our Terms

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify users of any such change.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication mechanisms (OTP-based)
  • Access controls and authentication for administrators
  • Regular security assessments and updates

5.2 Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Support legitimate business operations

Session data may be retained for analysis purposes. You may request deletion of your account and associated data by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for authentication and basic functionality
  • Session Cookies: Maintain your session state while using the Platform
  • Participant Cookies: Remember your registration within a session

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Platform.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can request a copy of your personal data in a structured, machine-readable format.

7.2 Correction

You can update or correct inaccurate information in your account settings or by contacting us.

7.3 Deletion

You can request deletion of your account and associated personal data. Some information may be retained for legal or legitimate business purposes.

7.4 Opt-Out

You can opt out of non-essential communications. However, you cannot opt out of service-related messages (like OTP codes).

7.5 Withdraw Consent

Where we rely on your consent to process data, you can withdraw consent at any time.

8. Children's Privacy

AcadNet Engage is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete that information promptly.

For users between 13 and 18 years of age, we recommend parental or guardian supervision when using the Platform.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws. By using the Platform, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on the Platform
  • Updating the "Last Updated" date
  • Sending email notifications for material changes

Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

12. Data Protection Officer

For privacy-related inquiries or to exercise your data rights, please contact our Data Protection team:

  • Email: privacy@acadnet.net
  • Website: https://acadnet.net

13. Compliance

We are committed to complying with applicable data protection laws, including:

  • Information Technology Act, 2000 (India)
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • General Data Protection Regulation (GDPR) where applicable
  • Other applicable local privacy laws

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

  • Website: https://acadnet.net
  • Email: support@acadnet.net
  • Privacy Inquiries: privacy@acadnet.net

By using AcadNet Engage, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

© 2026 AcadNet Engage. All rights reserved.

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